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DC Technician

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Houston, Texas

The Data Center Technician will perform data center related cable and equipment installations as well as contribute to facilitating equipment moves / adds / changes within multiple EIG raised-floor data center facilities. The position also supports data center infrastructure, environmental monitoring and administration, documentation, audit compliance, crisis management, asset management, and metric reporting as directed.

Required Qualifications:

  • The successful candidate must possess a detailed knowledge of system and cable infrastructure plus various aspects of data center design and maintenance. Organizational skills, procurement, asset tracking and participate in stand-ups with perfect attendance is also a must. Must be a self-starter and have excellent communication skills. Also, must be willing to consistently monitor work order output, generating quality metrics reporting, and making recommendations on process improvements.
  • Prior experience in a datacenter or similar telco/noc environment, including best practices in racking, cabling, air containment, and general maintenance
  • Extensive experience in computer hardware troubleshooting, component functionality, compatibility, and assembly. Knowledge of test suites, benchmark software, etc...
  • Extensive experience in deploying RAID arrays with all common RAID levels, 0, 1, 5, 6, 10.
  • Rack and configure Linux, Cisco, and Windows servers in area data centers
  • Perform server and network troubleshooting as directed.
  • Work autonomously to resolve hardware, software, and service issues
  • Maintain documentation of all technology
  • Keep data centers and shared spaces clean and organized
  • Maintain and manage hardware inventory for the office and datacenters
  • Must be willing to be on-call as needed.
  • Must be willing to work off-hours for scheduled changes or break-fix emergencies.
  • May be asked to work during inclement weather conditions

Preferred Qualifications:

  • Data Center equipment and cable installation, detailed knowledge of cable types and options experience with NEMA plug types and voltage requirements. Experience using ticketing tools and processes (Change, Incident, Request)
  • Familiarity with datacenter power infrastructure including PDU configuration, A+B power, three phase power, as well as load balancing and de-rating standards for circuits.
  • Maintaining core datacenter infrastructure including patching of firmware, configuration changes, and general maintenance..
  • Tracking inventory as it's delivered and used in production.
  • Following and implementing best practices for cabling, racking, power and general operations.
  • Documenting everything from best practices to hardware deployments.


  • High School Diploma/GED Cable/Network Certifications a plus 
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