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Principal Systems Engineer

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Provo, Utah
Houston, Texas

Principal Systems Engineer
A Principal Systems Engineer with Endurance International Group, is responsible for the management and implementation of enterprise level software, and carrier class equipment spanning multiple data centers, and providing services to millions of customers.

The Principal System Engineer serves a technical leadership role and is expected to mentor other team members, make technical decisions around the platform, lead short & long-term projects, and support the technical advancement of Endurance International Group as a whole.

The Managed cPanel Hosting team is responsible for uptime & site speed SLAs for over 3 million customers and 10 million websites. The team provides backups for all customers, an active disaster recovery strategy, ongoing software upgrades, security analysis/mitigation, and all deployments on any the platform (including deployments via Puppet, Ansible, & Rundeck).
Basic Capabilities:
Advanced knowledge of the Linux Operating System.
Experience with RedHat/CentOS technologies (including RPM building/management)
4+ years in a technical leadership role
Networking experience including packet decoding, layer 2 switching basics, and an understanding of the OSI model
Scripting experience in Bash and Perl (php, ruby, python scripting a plus)
Troubleshooting hardware (Servers, Consoles, Switches, Routers, etc.)
Experience with Puppet configuration management.
Willing to participate in an on-call rotation alongside other team members
Ability to communicate effectively, train/mentor peers, and interact professionally with a diverse group of internal and external clients
Ability to produce quick fixes, as well as formulate long term solutions to problems
Experience in rolling out new systems, maintaining, upgrading, replacing and improving long-term performance of all types of systems
Experience operating at scale, maintaining thousands of systems
Works well as part of a collaborative, cross-functional engineering team
Critical thinker and problem solver
Deep knowledge of managing a web hosting environment (familiarity with cpanel/whm a plus)
Further Capabilities:

Ability to train others on technical and procedural topics
Deep understanding of best practices for server level management and security
Strong technical skills & experience in web hosting environment
Ability to learn new technologies and grasp new technical concepts quickly, enabling you to understand issues and drive solutions
Investigates, Evaluates, & Introduces new technologies
Prefer Experience with the following: cPanel, Apache, Nginx, CEPH, Virtualization (KVM), PHP Configuration, MySQL Configuration (Postgres a plus), WordPress Configuration, Exim, Zabbix, OpenStack, Content Delivery Networks, DNS Management (PowerDNS), Hardware Configuration, Network Configuration, Linux Kernel Configuration, Malware Detection/Mitigation, FTP, Hardware & Software RAID (LSI, 3Ware, MDADM), & backup technologies at scale
Other Distinctive Capabilities:
Excellent verbal and written communication skills
Ability to train and mentor others on technical and procedural topics
Takes an ownership mentality towards team managed responsibilities
Ability to effectively present and lead a meeting in large settings

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