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Systems Operations Manager

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Waltham, Massachusetts

Our company is growing… rapidly… and as such, our Technical Operations team is growing too!  We have an immediate position available for a Manager of Systems Operations lead on of our Systems Operations teams.

The Systems Operations team is part of the Technical Operations organization that supports our highly scalable Software as a Service platform and various Web Hosting platforms. The successful candidate will possess both hands-on technical and people management skills.


  • Lead a team of systems engineers responsible for the 24x7 operation of several large-scale data centers
  • Interact with functional team leaders, project managers, and senior management to identify work dependencies and priorities
  • Manage and develop staff, provide regular feedback on performance, and ensure an understanding of individual and department goals.
  • Foster an environment of collaboration, communication, and continuous improvement
  • Work within the team as an individual contributor 


  • A strong customer-centric philosophy and drive to go above and beyond the norm to fully resolve issues
  • Extensive experience in a large-scale (>500 systems) highly available open-source environment
  • Proven experience managing/leading a technical team for a minimum of 2 years
  • Experience administering CentOS/RHEL is a must
  • At least 3 years’ of experience with several of the following technologies:
  • Puppet, Nagios, Grafana, Yum, Kickstart, Git, OpenStack, LDAP, Cassandra, RabbitMQ, Ansible,
  • Momentum, Splunk, Cassandra, OpenStack
  • OS provisioning and patching, physical and virtual
  • Bash, Ruby, Go, Python, LUA
  • Experience working in an Agile, SCRUM or Kanban environment
  • Excellent communication skills and ability to multitask
  • A desire to collaborate and share knowledge


About Constant Contact

Constant Contact, an Endurance International Group company and a leader in email marketing for more than 20 years, offers an easy-to-use platform that helps small businesses create professional campaigns that can help increase customers and revenue. From advanced automation features to industry-leading integrations, to personalized coaching, Constant Contact is the trusted marketing partner of hundreds of thousands of growth-minded small businesses around the world. For more information, visit:



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